Some of our services appear not to be working at the moment.

Our team has been notified, and is working on sorting out the issue.

So you are a new customer and you are migrating your server from another host or your localhost. A big mistake that our customers make is that they upload all files (including artifacts server files) to their root directory and call it a day.

Do NOT do this, it will not work

Most of the time you will overwrite or delete the alphine folder. This folder contains required files to start your server.

What is the right way to do it?
Delete and overwrite the resources folder with your resources folder
Replace the server.cfg with your server.cfg
Upload any additional configuration files (such as permissions.cfg) but this depends what plugins you are using.
Edit the database details in your server.cfg

You can start your server now without problem.
Was this article helpful?
Cancel
Thank you!